Any Questions? Feel free to drop us your question through the contact form on this page!
Kindly understand that our working days are GMT (UTC+08:00) 9am to 5pm Mondays to Fridays, excluding weekends and public holidays.
We promise to reply within 48 - 72 hours (working days only).
Please refrain from sending us multiple emails within 2 working days or dropping us a note on various platforms as it will slow us down in getting to your email. By doing so, it will mean your email is pushed further up and it will take us even longer to get back to you. We will get back to you as soon as possible.
We look forward to addressing your enquiries to make your shopping experience with us a fuss-free & enjoyable!
For your reference here is our return addresses:
Singapore: My Mail Box 884163 Singapore 919191
Malaysia: B11-02, Paragon Suites, Jalan Inderaputra 80300 Johor Bahru, Johor, Malaysia (Mail back via POS Laju only).
Welcome to Joyeus!